Apple ID Balance
Hi, please remove my Apple ID balance. Thank you!
iPhone XR, iOS 13
Question marked as
Top-ranking reply
If you have a credit balance (e.g., a cents credit balance), you could purchase something of value greater than or equal to the amount of your store credit or try to get Apple Support to zero out your account balance using this link https://getsupport.apple.com/?caller=cups&PGF=PGF63006&category_id=SC0060&symptom_id=23330. It is derived from Change your Apple ID country or region. If this link is not working properly, use one of the support options below.
Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.
Or use Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169