Restoring iphone

Question

Level 1

8 points

Restoring iphone

I’ve gone into recovery mode twice and tried restoring the iPhone but both times a error message shows up. What should I do then?

iPhone 11 Pro, iOS 13

Posted on Aug 22, 2020 6:26 AM

Reply

Answer 1

Best reply

kb1951

Level 10

124,421 points

Aug 22, 2020 6:30 AM in response to Oliversnow77

What is the error message that you get? See if this helps: https://support.apple.com/en-us/HT201263

Reply

Answer 2

apfelkopf

Level 5

7,253 points

Aug 22, 2020 6:31 AM in response to Oliversnow77

What's the error message?

Reply

Answer 3

Oliversnow77 Author

Level 1

8 points

Aug 22, 2020 6:44 AM in response to kb1951

This was the error message

Reply

Answer 4

Oliversnow77 Author

Level 1

8 points

Aug 22, 2020 6:45 AM in response to Oliversnow77

”The software for the iPhone was corrupted during download.”

Reply

Answer 5

kb1951

Level 10

124,421 points

Aug 22, 2020 7:22 AM in response to Oliversnow77

Are you trying to do this through your computer?

Reply

Answer 6

Oliversnow77 Author

Level 1

8 points

Aug 22, 2020 7:28 AM in response to kb1951

Yea

Reply

Answer 7

KiltedTim

Level 10

197,440 points

Aug 22, 2020 7:41 AM in response to Oliversnow77

Disable or remove any anti-virus software running on your computer while downloading and updating. It can interfere with the process.

Reply

Restoring iphone

Similar questions