Restoring iphone

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Level 1

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Restoring iphone

I’ve gone into recovery mode twice and tried restoring the iPhone but both times a error message shows up. What should I do then?

iPhone 11 Pro, iOS 13

Posted on Aug 22, 2020 6:26 AM

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Answer 1

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kb1951

Level 10

126,077 points

Aug 22, 2020 6:30 AM in response to Oliversnow77

What is the error message that you get? See if this helps: https://support.apple.com/en-us/HT201263

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Answer 2

KiltedTim

Level 10

224,760 points

Aug 22, 2020 7:41 AM in response to Oliversnow77

Disable or remove any anti-virus software running on your computer while downloading and updating. It can interfere with the process.

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Answer 3

apfelkopf

Level 5

7,271 points

Aug 22, 2020 6:31 AM in response to Oliversnow77

What's the error message?

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Answer 4

Oliversnow77 Author

Level 1

8 points

Aug 22, 2020 6:45 AM in response to Oliversnow77

”The software for the iPhone was corrupted during download.”

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Answer 5

Oliversnow77 Author

Level 1

8 points

Aug 22, 2020 6:44 AM in response to kb1951

This was the error message

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Answer 6

kb1951

Level 10

126,077 points

Aug 22, 2020 7:22 AM in response to Oliversnow77

Are you trying to do this through your computer?

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Answer 7

Oliversnow77 Author

Level 1

8 points

Aug 22, 2020 7:28 AM in response to kb1951

Yea

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Restoring iphone

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