removal of app from iCloud

I had the spectrum tv app on my iPhone 8 - somehow when I was at my mothers in another service area my app changed to her account - I deleted the app from my phone but when I went to reinstall it - it came from the Cloud so was the same app I had removed. Not real tech savvy here but assuming I need to delete app from Cloud - tried to research on line and still can't do it - can someone talk me through how to do it?

iPhone 8, iOS 13

Posted on Aug 22, 2020 7:59 AM

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Posted on Aug 22, 2020 10:01 AM

Apps are not installed from iCloud, but from the App Store.


My understanding is that the app has automatically signed you in to your mother's account. So, what you have to do is sign out of her account and sign in as yours.


Can you find a sign out or log off or log out button or option on the Spectrum TV app?

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Question marked as Top-ranking reply

Aug 22, 2020 10:01 AM in response to Jgjoj

Apps are not installed from iCloud, but from the App Store.


My understanding is that the app has automatically signed you in to your mother's account. So, what you have to do is sign out of her account and sign in as yours.


Can you find a sign out or log off or log out button or option on the Spectrum TV app?

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removal of app from iCloud

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