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User profile for user: Diana049
Diana049 Author
User level: Level 1
4 points

Email about iCloud account

Hi so I got an email stating that my iCloud account was suspended and that if I didn’t update it, all my stuff would be deleted within 15 days. It provides a link where I’m supposed to update my account and when I click it, it asks for information including my SSN and I don’t recall inputting that information when I made my account to start off with. I just want to make sure this email is legit.

Posted on Aug 22, 2020 12:44 PM

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
257,682 points

Posted on Aug 22, 2020 12:45 PM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355

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User profile for user: stedman1
stedman1
Community+ 2024
User level: Level 10
257,682 points

Aug 22, 2020 12:45 PM in response to Diana049

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355

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Email about iCloud account

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