No "Date Taken" Information When I Download Photos From iCloud

Question

Level 1

8 points

No "Date Taken" Information When I Download Photos From iCloud

Hi,

I am a Windows 10 user and log into iCloud using Google Chrome. I like being able to see when my photos were taken and they look great in iCloud. However, once I download them into my hard drive, I get IMG_xxxx.PNG which is fine, but then when I right-click > Properties to see the details, the "Date Taken" field is blank.

For now, all 384 photos I have downloaded for August shows: Date Created: August 22, 2020; Date Modified: August 22, 2020; Date Taken: <blank>.

Short of getting a Mac (lol), filling out the info per file (ouch), or switching back to an Android phone (hopefully not), is there any way that I would be able to keep the "Date Taken" information?

Thanks!

iPhone 7, iOS 13

Posted on Aug 22, 2020 1:24 PM

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Answer 1

Xyrre Author

Level 1

8 points

Aug 23, 2020 1:05 PM in response to zinacef

Hi zinacef, thank you for your response. I only click on the Download button and it automatically downloads as a "iCloud Photos.zip" file and upon extraction, they are in PNG format. I have followed the instructions on the link you have sent and it is very helpful. I didn't realize that I had to hold down the download icon for the option to download as "Most Compatible".

Unfortunately, I now have the files in these formats: IMG_0393.JPG, IMG_0395.JPEG, and IMG_0399.PNG. It seems that the same 384 photos and videos have been downloaded in different file formats. The JPG files have the "Date Taken" information (thank you so much!), while the rest are PNG.

Would you be able to assist me on this as well, please?

Thank you!

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Answer 2

Sep 3, 2020 8:53 AM in response to Xyrre

Hi - did you find a solution? When I see my iPhone photos in iCloud, I see them sorted by date. I just want those same dates preserved when I download to my Windows 10 PC so that I can use software to file them by date.

Thanks......

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