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Payment request

I just received an email regarding updating my payment information from this url.

3c72a9&country=US

It said my Apple payment was expired & I needed to add a new payment source. I am trying to find out if my email was legitimate. Please confirm.

Posted on Aug 22, 2020 2:54 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2020 3:30 PM

It is a scam/Phishing attempt. Ignore/delete it. Don't input any data. If you didn’t enter data, you don't have a problem.


If you entered password related data, you should


Change your Apple ID password https://support.apple.com/en-us/HT201355 to a strong password (see Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303)

 

And, here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

And, if you gave payment related data to the scammer, then follow up with your credit grantor.

 

Use the information below to confirm that it was a scam.


To be proactive, learn about phishing, scams, and Apple practices, etc., see:

 

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382

 

Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

 

How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226

 

This scam related information from Apple including reporting scams to Apple see Avoid phishing

emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

 

How to identify scams related to purported apple notifications—per Eric Root.

 

“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”

1 reply
Question marked as Top-ranking reply

Aug 22, 2020 3:30 PM in response to Ebricciard

It is a scam/Phishing attempt. Ignore/delete it. Don't input any data. If you didn’t enter data, you don't have a problem.


If you entered password related data, you should


Change your Apple ID password https://support.apple.com/en-us/HT201355 to a strong password (see Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303)

 

And, here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

And, if you gave payment related data to the scammer, then follow up with your credit grantor.

 

Use the information below to confirm that it was a scam.


To be proactive, learn about phishing, scams, and Apple practices, etc., see:

 

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382

 

Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

 

How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226

 

This scam related information from Apple including reporting scams to Apple see Avoid phishing

emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

 

How to identify scams related to purported apple notifications—per Eric Root.

 

“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”

Payment request

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