You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Update/Download apps so slow

Hi, I updating apps it get a night, but not yet completed. I think my internet speed was good. I don’t know where is the problem come from. How to fix it?



iPhone 6, iOS 12

Posted on Aug 22, 2020 3:55 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2020 12:44 AM

rizams Said:

"Update/Download apps so slow: Hi, I updating apps it get a night, but not yet completed. I think my internet speed was good. I don’t know where is the problem come from. How to fix it?"

-------


Cellular Data Always Overrules WiFi:

So, disable cellular, then enable only WiFi - 4G takes up lots of data, and is not an option for updating.


To Update an iPhone:

Update your iPhone using the iPhone itself, a Mac, or a PC, even. This would allow for all bug fixes. How to do so....


Two Major Steps: - Backup then Update

1. Backup First: Make a backup of your device using iCloud or your computer


2. Then, Update Using these Links:

7 replies
Question marked as Top-ranking reply

Aug 23, 2020 12:44 AM in response to rizams

rizams Said:

"Update/Download apps so slow: Hi, I updating apps it get a night, but not yet completed. I think my internet speed was good. I don’t know where is the problem come from. How to fix it?"

-------


Cellular Data Always Overrules WiFi:

So, disable cellular, then enable only WiFi - 4G takes up lots of data, and is not an option for updating.


To Update an iPhone:

Update your iPhone using the iPhone itself, a Mac, or a PC, even. This would allow for all bug fixes. How to do so....


Two Major Steps: - Backup then Update

1. Backup First: Make a backup of your device using iCloud or your computer


2. Then, Update Using these Links:

Aug 23, 2020 1:20 AM in response to rizams

rizams Said:

"Update/Download apps so slow: thanks. This causes unstable internet speed from my celluler provider"

-------


You are Welcome.


A Couple of Things:

Did you disable Cellular, and only have WiFi enabled, as instructed? Cellular always overrules WiFi.


If your WiFi is too slow, then visit someone else (i.e. friend, coworker, family member), and ask them if you may use their WiFi.

Update/Download apps so slow

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.