Outgoing email hangs Mail permanently -- too many photos.

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Level 1

11 points

Outgoing email hangs Mail permanently -- too many photos.

I put 20 or so photos copied from Messages in an email to myself as a way to move them into Photos. The size was too big to go through my server. Mail froze and I was not able to click on anything in Mail. I forced quit it but as soon as it re-opened, the problem was still there -- the email I tried to send with the warning about size. I forced quit again and waited a half-hour and tried again -- same problem.

Mac OS Sierra. 10.12.6.

iMac 21.5″, macOS 10.12

Posted on Aug 22, 2020 5:45 PM

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Answer 1

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VikingOSX

Community+ 2024

Level 10

112,427 points

Aug 23, 2020 6:49 AM in response to KarCat

In Messages, click the background outside of the image. Then right-click on the image, and choose Add to Photos Library. If you right-click a second time on the image, a different secondary menu will appear that won't help you. In that case, perform the first two sentences again.

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Answer 2

Aug 22, 2020 5:50 PM in response to KarCat

Disconnect from the Internet then delete the email from the outbox. While connected to the Internet the email will continue to try to send thereby preventing deletion.

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Answer 3

KarCat Author

Level 1

11 points

Aug 22, 2020 8:45 PM in response to BobTheFisherman

Thanks! Yes, just disconnecting from the internet seemed to make the annoying email self-destruct. BTW, how DO you get photos from Messages into Photo??

Best,

Karen

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Answer 4

KarCat Author

Level 1

11 points

Aug 23, 2020 3:37 PM in response to VikingOSX

Yes, it works! Many thanks.

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Outgoing email hangs Mail permanently -- too many photos.

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