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My Apple ID has been disabled. How do I fix that?

My Apple ID has been disabled. How do I fix that?

Posted on Aug 23, 2020 2:15 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2020 2:20 AM

See these two possibilities for dealing with your problem.

___________

 

You will need to use one of the support links below.

 

See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

__________


If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

 

If you use two-factor authentication, you need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account. …

 

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.” Use the Apple support options below to request account recovery.

 

Also, Apple support might be able to help you before try to recover your account if you have your receipt for the purchase of a pertinent device from an authorized Apple seller with its serial number on itYou will need a photo ID alsoSee the support options below to reach Apple Support for help. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient. Sometimes Apple phone support is not available.

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter  https://twitter.com/AppleSupport There may be an hour or so wait.

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

3 replies
Question marked as Top-ranking reply

Aug 23, 2020 2:20 AM in response to fikile273

See these two possibilities for dealing with your problem.

___________

 

You will need to use one of the support links below.

 

See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

__________


If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

 

If you use two-factor authentication, you need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account. …

 

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.” Use the Apple support options below to request account recovery.

 

Also, Apple support might be able to help you before try to recover your account if you have your receipt for the purchase of a pertinent device from an authorized Apple seller with its serial number on itYou will need a photo ID alsoSee the support options below to reach Apple Support for help. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your problem. In this case, you can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362  Be patient. Sometimes Apple phone support is not available.

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter  https://twitter.com/AppleSupport There may be an hour or so wait.

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

Sep 3, 2020 10:20 AM in response to manaahil

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



My Apple ID has been disabled. How do I fix that?

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