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I couldnt open my device , each time i turn it on , requires the id and the password and didnt accept them .. i have my serial number .. i dont know the cause and i want to reopen my device

iPhone XR, iOS 13

Posted on Aug 23, 2020 2:40 AM

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10 replies

Aug 23, 2020 2:59 AM in response to Mamoda

Mamoda wrote:

I couldnt open my device , each time i turn it on , requires the id and the password and didnt accept them .. i have my serial number .. i dont know the cause and i want to reopen my device

When did it start to act that way? Are you getting an error message? Is that a new iPhone or a "second hand" device? Did you you change your Apple ID & Password recently?

Regards

Giulio


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