Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do I sync without losing data on new install

History: Win Xp, itunes 9.2 worked fine. new apps - all fine
Then I put windows 7 on new partition, download itunes - seems better.

Question / Problem:I try to sync apps. itunes warns iphone apps and data will be erased on this iphone. It is the same iphone, but new itunes on new partition and new OS (windows 7) doesn't seem to know that somehow. How can I keep my apps and their data? I don't know how to get to itunes backups or data on the old xp partition.

amd, iOS 4, dual boot xp win 7 iphone4

Posted on Jul 23, 2010 12:07 AM

Reply
1 reply

Jul 23, 2010 8:07 AM in response to david in england

Welcome to the discussions,
here's how to back up manually to save your data:
Set up your iTunes account and authorize your computer, disable autosync in itunes, connect your phone, right click on it in the device list and choose backup.
This will save data, pictures taken with the phone and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766

Transfer your purchases the same way, choosing "transfer purchases this time, to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your phone got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Apps can be downloaded again for free, http://support.apple.com/kb/HT2519

how do I sync without losing data on new install

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.