I can't buy a movie - error 10001

Thank you for your support.

Regards,

Olivier M.

Windows, Windows 10

Posted on Aug 23, 2020 6:12 AM

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iTunes Movie Rental I rented Peter Rabbit 🐇 from the AppleTV movie store or iTunes Store last night. Cost was $3.99. According to my iPhone 13 with iOS 16.2, the rental has 36 hours remaining. Can you tell me how to play this video? I see an error message that says “problem loading content.” This is an interesting film that shows different types of rabbits in a country town in modern England.
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Level 3

538 points

Aug 23, 2020 6:18 AM in response to olivier_mic123

Hi there,

I see you are getting an error whilst trying to purchase a film.

I would try reading this article: If you see an error in iTunes on your Mac or PC

Let me know if that solves it or if you need more help

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I can't buy a movie - error 10001

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