keyboard key issue

'A' key is not working on my macbook keyboardplese help me out ASAP.........

Posted on Aug 23, 2020 11:53 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Aug 23, 2020 12:08 PM

Hey!


If you're using one of the following models, you may be eligible for a replacement keyboard due to a known fault with the Butterfly Key Switches.


  • MacBook (Retina, 12-­inch, Early 2015)
  • MacBook (Retina, 12­-inch, Early 2016)
  • MacBook (Retina, 12-­inch, 2017)
  • MacBook Air (Retina, 13-inch, 2018)
  • MacBook Air (Retina, 13-inch, 2019)
  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)
  • MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2018)
  • MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2019)


To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac.


If you are using a device listed above, click here to read more.


If you are not using a device listed above, reply so we can assist further.


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Question marked as ⚠️ Top-ranking reply

Aug 23, 2020 12:08 PM in response to altaf0108

Hey!


If you're using one of the following models, you may be eligible for a replacement keyboard due to a known fault with the Butterfly Key Switches.


  • MacBook (Retina, 12-­inch, Early 2015)
  • MacBook (Retina, 12­-inch, Early 2016)
  • MacBook (Retina, 12-­inch, 2017)
  • MacBook Air (Retina, 13-inch, 2018)
  • MacBook Air (Retina, 13-inch, 2019)
  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)
  • MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2018)
  • MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2019)


To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac.


If you are using a device listed above, click here to read more.


If you are not using a device listed above, reply so we can assist further.


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keyboard key issue

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