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Deleting my.minbox

when I try to email these my.minbox shoes up

how can I remove it?

Posted on Aug 23, 2020 5:58 PM

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Question marked as Best reply

Posted on Aug 24, 2020 12:32 PM

Hello Crooziesbydarlene,


Welcome to Apple Support Communities.


From reading your post, it appears when you are trying to email, a my.minbox shows up and you would like to remove it, correct? We're here to help you take a look into that!


It sounds as this is a profile set on the device, please head to Settings > General > Profile > Find the profile and remove it:


Install a configuration profile on your iPhone or iPad


If the email account is still unable to send and the email is an IMAP account. Head to Settings > Passwords & Accounts > Email account > Remove and set account back up. In the event the email account is a POP account, contact your email provider:


Add an email account to your iPhone, iPad, or iPod touch


Hopefully this helps!


1 reply
Question marked as Best reply

Aug 24, 2020 12:32 PM in response to Crooziesbydarlene

Hello Crooziesbydarlene,


Welcome to Apple Support Communities.


From reading your post, it appears when you are trying to email, a my.minbox shows up and you would like to remove it, correct? We're here to help you take a look into that!


It sounds as this is a profile set on the device, please head to Settings > General > Profile > Find the profile and remove it:


Install a configuration profile on your iPhone or iPad


If the email account is still unable to send and the email is an IMAP account. Head to Settings > Passwords & Accounts > Email account > Remove and set account back up. In the event the email account is a POP account, contact your email provider:


Add an email account to your iPhone, iPad, or iPod touch


Hopefully this helps!


Deleting my.minbox

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