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When apple store open? I want get new iphone

Hello, I lost my phone .. so need urgently get new iphone... but i dont know where i can get the new iphone , because i have insurance for lost



please let me know what should i do?

iPhone 11 Pro Max, iOS 13

Posted on Aug 23, 2020 9:30 PM

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Question marked as Top-ranking reply

Posted on Aug 23, 2020 9:47 PM

you did not specify you bought Apple Care + with loss and theft.

The insurance is through Assurant.

Here is the site in how to submit a claim:

https://support.apple.com/iphone/theft-loss-claims

9 replies

Aug 27, 2020 11:33 PM in response to Chris0107

Hello,


I want to complain about my new phone... last time, i lost my phone and i claim to get the new one.. after that , my new phone can not over 80% when i charge my phone.


I dont know why, is that refurbish?

In fact, im not satisfied with my new phone now.. its like not new phone then.


Name : Yohanes Adolf

Product : Iphone 11 Pro Max

Date of claim : 08-24-2020

Case Number : 101165677447



Please respond 


Thank you

When apple store open? I want get new iphone

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