bank of america app... can't open

when i try to open my bank of america app .. it says update required ...

i click on update

it takes me to the app .. i click on "open", it takes me back to the app and still says "update required"


i treid deleting the app and relaoding it ... still same problem :-(

any suggestoins?

Posted on Aug 23, 2020 11:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2020 4:10 AM

So the Bank of America app requires iOS 11.0 or later


So if your running an iPhone with 10.3.3, the app won't work.


I ask again, which device? As iPhone isnt really helpful as there is so many.


It may be your phone is to old to get iOS 11 or you need to do a software upgrade

9 replies

Aug 24, 2020 5:22 AM in response to bankofamericaapp

That model number relates to an iPhone 6s, is that right?


An iPhone 6s can run iOS 11, 12 and 13 and will be able to get iOS 14 when that is released by Apple in the fall.


So to get the Bank Of America app to work, you need to upgrade your phone to a newer iOS. There is no other way to get it to work. If you stay on iOS 10 then the app will never work.


Info about upgrading - Update your iPhone, iPad, or iPod touch - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

bank of america app... can't open

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.