You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

transfer photos to windows computer without losing dates

When I try to transfer videos to from my iphone to my windows computer, using a cable, the transfer can't be completed. I tried downloading the files via icloud. That works of course, but I loose the date that the video was made.


Who knows a way to transfer the files to my computer without losing the dates?


Thanks in advance!

iPhone 7

Posted on Aug 24, 2020 12:38 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 24, 2020 1:01 PM

Thank you for your reply. It didn't solve the problem though. There is an app in windows 10 called photos, and it's very easy to import the video files from my iphone to my pc. But the problem with the wrong dates is still the same. The date the video has been imported, is the date that the video has been made...

I found a workaround. If I choose "open in explorer", the file keeps the original dates. Thank you for showing me the right direction!

2 replies
Question marked as Top-ranking reply

Aug 24, 2020 1:01 PM in response to SravanKrA

Thank you for your reply. It didn't solve the problem though. There is an app in windows 10 called photos, and it's very easy to import the video files from my iphone to my pc. But the problem with the wrong dates is still the same. The date the video has been imported, is the date that the video has been made...

I found a workaround. If I choose "open in explorer", the file keeps the original dates. Thank you for showing me the right direction!

Aug 24, 2020 12:55 AM in response to nelevr

Use Windows Photo App -- The process is given below


Import Photos and Videos to your PC

You can import photos to your PC by connecting your device to your computer and using Windows Photos app:

  1. Make sure that you have the latest version of iTunes on your PC. Importing photos to your PC requires iTunes 12.5.1 or later.
  2. Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.
  3. You might need to unlock your iOS device using your passcode.
  4. You might also see a prompt on the iOS device asking you to Trust This Computer. Tap Trust or Allow to continue.


Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:


When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. You can add these videos to iTunes to play them in the correct orientation.


If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. Find out how.


Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer. 


Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.

transfer photos to windows computer without losing dates

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.