Help!!!Front camera sensor aways on.Is it normal or?

Hello everyone.Im new on ios and iphone and am facing a problem....

Why in the world when i unlock my iphone SE2020 the sensor aways blinking....you can see it from picture!

Posted on Aug 24, 2020 1:10 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 25, 2020 6:16 AM

Hello skunkfu1,


Thanks for using Apple Support Communities!


We understand you are seeing the front proximity sensor light always being on. We are happy to provide some guidance.


To start, do you have any sort of screen protector or film over the screen on your device that might be covering some of the sensor? If so, does the light stay on when you have that protector or film removed?


If it persists after removing any screen coverings, the next thing we would want to try is to force restart the device. Take a look at those steps here:


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Specifically the section titled "If your screen is black or frozen".


If the issue persists after force restarting the device, we would recommend having the device inspected in person at a local service location. Take a look for options in your area:


Find Locations


Best Regards.

1 reply
Question marked as Top-ranking reply

Aug 25, 2020 6:16 AM in response to skunkfu1

Hello skunkfu1,


Thanks for using Apple Support Communities!


We understand you are seeing the front proximity sensor light always being on. We are happy to provide some guidance.


To start, do you have any sort of screen protector or film over the screen on your device that might be covering some of the sensor? If so, does the light stay on when you have that protector or film removed?


If it persists after removing any screen coverings, the next thing we would want to try is to force restart the device. Take a look at those steps here:


If your iPhone, iPad, or iPod touch won't turn on or is frozen


Specifically the section titled "If your screen is black or frozen".


If the issue persists after force restarting the device, we would recommend having the device inspected in person at a local service location. Take a look for options in your area:


Find Locations


Best Regards.

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Help!!!Front camera sensor aways on.Is it normal or?

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