Hi, so i requested a refund and it said that it was refunded but i didn’t get my money back?

So my brother accidentally bought roblox premium. i requested a refund and a day later it said that my purchase was refunded but i didn’t get any of my money back.

Posted on Aug 24, 2020 7:01 AM

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Posted on Aug 24, 2020 7:08 AM

You are very welcome. You could contact Apple Support to get information about your refund. Here are some options:


Apple telephone support https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

 

Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

20 replies
Question marked as Top-ranking reply

Aug 24, 2020 7:08 AM in response to davrko

You are very welcome. You could contact Apple Support to get information about your refund. Here are some options:


Apple telephone support https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

 

Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

Nov 4, 2020 1:52 PM in response to davrko

hello, I applied to apple for a refund, 10/31/2020, a day later I was told that the funds were returned to your account, but this is not the case, a subscription was bought in my game not by my will, I wanted to turn it off and return the money, I wrote hto apple, they wrote to me that the problem was solved, in the end .... you canceled the subscription, but the money was not returned, I ask for a refund!




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Hi, so i requested a refund and it said that it was refunded but i didn’t get my money back?

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