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System Preferences crashes on iPad mini 4

The systems preference function keeps crashing after 2-3 seconds when I open on my iPad mini 4 / software version 13.5.1. I've tried doing a factory reset by holding the Home button and the On/Off button, but it hasn't fixed the problem. And all functions to reset are in systems preference so they are not accessible. Any alternate solutions??

iPad mini 4 Wi-Fi

Posted on Aug 24, 2020 7:44 AM

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Posted on Aug 24, 2020 9:03 AM

The “restore” procedures are the only mechanisms by which are reset can be achieved if you are unable to access iPad Settings.


I suggest that you restore your iPad to Factory Settings - and initially do not restore data from your backup. This will permit you to verify that the problem is resolved before restoring settings and data from your iCloud/iTunes backup.

Restore your iPhone, iPad or iPod to factory settings – Apple Support


If all is well following the Factory Restore - then you might attempt restoration from your backup:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


I hope this guidance proves to be helpful in resolving your difficulties.

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Question marked as Best reply

Aug 24, 2020 9:03 AM in response to JCFREIGHT

The “restore” procedures are the only mechanisms by which are reset can be achieved if you are unable to access iPad Settings.


I suggest that you restore your iPad to Factory Settings - and initially do not restore data from your backup. This will permit you to verify that the problem is resolved before restoring settings and data from your iCloud/iTunes backup.

Restore your iPhone, iPad or iPod to factory settings – Apple Support


If all is well following the Factory Restore - then you might attempt restoration from your backup:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


I hope this guidance proves to be helpful in resolving your difficulties.

Aug 24, 2020 8:28 AM in response to anonyme4321

Thanks but I can't reset the iPad because the Systems Preference functions shuts down before I have a chance to use the reset. So I don't need to restore the iPad yet....I need a way to reset it without going into the Systems Preference function. And holding the Home Button and On/Off Button together is not resetting it either. Any other ways to do this??

Aug 24, 2020 9:08 AM in response to LotusPilot

OK thank you - however the Settings function is crashing when I open it within 2-3 seconds. I have no access to any reset or functions within Settings. This is why I need to reset the iPad as I can't connect to new WiFi networks or updates or anything else within Settings. There has to be a hard reset somewhere without having to go to Settings > Reset > Erase All Content and Settings. No??

System Preferences crashes on iPad mini 4

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