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Dear Apple Support Team,
I have an iPad Air 2 2013 year model with iPadOS 13.6.1 and an iPhone 6 Plus 2016 year model with iOS 12.4.8 and I have been trying to synchronize them together for a while but it isn’t working. Do let me know the process of synchronization in detail.
Kindly reply as soon as possible.
Warm Regards,
Shalom Savio Pereira
Dear Shalom,
Thank you for the clarification! You did not mention how you are trying to "synchronize" - iTunes or iCloud.
Anyway, I shall suggest that we try using iCloud because the features you mention can all work with iCloud.
Both devices should be charged nearly fully and connected to the internet (preferably Wi-Fi), and the Date & Time Settings are Set Automatically (Goto Settings > General > Date & Time > Set Automatically). Turn off any VPN, if using any. Quit all apps on both devices.
Read this for more details https://support.apple.com/en-us/HT208681#ios
If it is setup like that, iCloud should work and get your devices "synchronized".
If it does not work, try switching OFF iCloud and then try switching it ON again.
If that does not work, Restart iPhone and iPad and try again.
Let me know if this helps and if you need any more clarification and/or help!
Good Luck!
Dear Shalom,
Thank you for the clarification! You did not mention how you are trying to "synchronize" - iTunes or iCloud.
Anyway, I shall suggest that we try using iCloud because the features you mention can all work with iCloud.
Both devices should be charged nearly fully and connected to the internet (preferably Wi-Fi), and the Date & Time Settings are Set Automatically (Goto Settings > General > Date & Time > Set Automatically). Turn off any VPN, if using any. Quit all apps on both devices.
Read this for more details https://support.apple.com/en-us/HT208681#ios
If it is setup like that, iCloud should work and get your devices "synchronized".
If it does not work, try switching OFF iCloud and then try switching it ON again.
If that does not work, Restart iPhone and iPad and try again.
Let me know if this helps and if you need any more clarification and/or help!
Good Luck!
Hi Siabh,
I am not able to synchronize apps such as CONTACTS, SAFARI, APP STORE, APP STORE CONNECT AND iTUNES STORE. And yes, I do want to synchronize iCloud Drive also.
Kindly reply.
Regards,
Shalom Savio Pereira
Hi Shalom!
How have you tried to sync them together? iCloud or iTunes or some other method?
What data specifically are you not able to sync?
Thanks a lot Siabh!
Will try it later today.
(I was trying to synchronize my iPhone and iPad with iCloud)
Synchronization of iPad and iPhone
