Missing email Inbox

Hello, On my iPad mail app, I have lost my Inbox. The whole box is missing, the title is not there, I haven’t just lost a few emails. My whole inbox is gone. How do I find it? I’m using Yahoo email.

iPad, iOS 12

Posted on Aug 24, 2020 7:40 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2020 2:15 PM

Hello iknowHEis,


Thank you for reaching out in Apple Support Communities. We understand you're missing the mailbox of Yahoo in the Mail app of your iPad.


Having the ability to access your emails is certainly important, and we'd like to help.


We recommend to see if the mailbox for Yahoo is possibly hidden in the Mail app. To check, please open the Mail app > tap the icon for Mailboxes in the upper left corner > tap Edit. Do you see, "Yahoo" listed? If so, select the checkbox next to Yahoo and this will help the mailbox for Yahoo to reappear in the Mail app.


You can review details of these steps by following the section in this article that says, "Organize your mail with mailboxes": Organize email in Mail on iPad


If that doesn't help, you have the option to re-add your email account from Yahoo by following these steps: Add an email account to your iPhone, iPad, or iPod touch


Please let us know if that helps.


Cheers.

1 reply
Question marked as Top-ranking reply

Aug 25, 2020 2:15 PM in response to iknowHEis

Hello iknowHEis,


Thank you for reaching out in Apple Support Communities. We understand you're missing the mailbox of Yahoo in the Mail app of your iPad.


Having the ability to access your emails is certainly important, and we'd like to help.


We recommend to see if the mailbox for Yahoo is possibly hidden in the Mail app. To check, please open the Mail app > tap the icon for Mailboxes in the upper left corner > tap Edit. Do you see, "Yahoo" listed? If so, select the checkbox next to Yahoo and this will help the mailbox for Yahoo to reappear in the Mail app.


You can review details of these steps by following the section in this article that says, "Organize your mail with mailboxes": Organize email in Mail on iPad


If that doesn't help, you have the option to re-add your email account from Yahoo by following these steps: Add an email account to your iPhone, iPad, or iPod touch


Please let us know if that helps.


Cheers.

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Missing email Inbox

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