Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how do you fix the constant shutdown and restart on iPad?

My ipad is constantly shutting down and turning back on. How do you fix it?

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Aug 24, 2020 9:48 PM

Reply
Question marked as Best reply

Posted on Aug 25, 2020 12:41 AM

You can try a clean install of your device after a factory reset:


First make sure you have a backup

How to back up your iPhone, iPad, and iPod touch - Apple Support


Then facory reset your device:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


And set it up without a backup. See if the issue persists.


If it still does not work it is a hardware issue and will need service:

Contact Apple for support and service - Apple Support


If that solved it there was a software issue. Try restoring the backup and see if it still works.


if that made the problem come back the backup is the problem


Good luck!

1 reply
Question marked as Best reply

Aug 25, 2020 12:41 AM in response to Glcruz88

You can try a clean install of your device after a factory reset:


First make sure you have a backup

How to back up your iPhone, iPad, and iPod touch - Apple Support


Then facory reset your device:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


And set it up without a backup. See if the issue persists.


If it still does not work it is a hardware issue and will need service:

Contact Apple for support and service - Apple Support


If that solved it there was a software issue. Try restoring the backup and see if it still works.


if that made the problem come back the backup is the problem


Good luck!

how do you fix the constant shutdown and restart on iPad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.