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Hi,
I have a 2013 model MacBook Air that spontaneously shuts down even though there is generally 10-25% battery remaining. I've tried resetting the SMC but it still persists. Any help will be appreciated.
MacBook Air 13″, macOS 10.15
talboz293 Said:
"Thank you! 'Service recommendation' just appeared yesterday on my screen. Seems I have to change the battery."
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You are welcome.
I Suggest you Take this to an AASP:
Contacting an AASP (Apple Authorized Service Provider):
talboz293 Said:
"Thank you! 'Service recommendation' just appeared yesterday on my screen. Seems I have to change the battery."
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You are welcome.
I Suggest you Take this to an AASP:
Contacting an AASP (Apple Authorized Service Provider):
talboz293 Said:
"Macbook air shuts down with battery remaining [...]I've tried resetting the SMC but it still persists.[...]"
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A Few Thoughts:
I. Reset your SMC and your NVRAM Thrice:
Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Power) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.
Start With This:
B. Troubleshooting Power:
Curious to learn if you've gotten the MacBook Air to charge up to over 75% before
you've tried to run it; at anytime recently? Or if you've ran it lowly on battery often?
What happens if you let it charge more than 24 hours with the Mac shut down?
Then try start up in Safe mode, and attempt troubleshooting. Various power reset
and other resets may be helpful; at the point where the battery power is sustained
but is not necessary. The power system with worn items, may need new repair parts.
Battery, power adapter, & I/O Board (internal combo/charge/power circuit) may have
defects that require replacements; these are three prime areas that can affect Mac.
The AC power adapter, probably MagSafe design, may have issues with connection
pins; if these are not clean and making connections, the battery won't fully charge.
• About Mac notebook batteries - Apple Support
https://support.apple.com/en-us/HT204054
• Apple Portables: Troubleshooting MagSafe adapters - Apple Support
https://support.apple.com/en-us/HT203207
Should power adapter test OK, then replace battery; external things to check/test.
An idea would be to troubleshoot; depending on the cause/cost, and get estimates.
Take care & happy trails!🌞🐌
Thank you! 'Service recommendation' just appeared yesterday on my screen. Seems I have to change the battery.
Macbook air shuts down with battery remaining
