i cant remember my ipad password

i hav forgotten my password to my iPad, so i have tried erasing it on find my iPhone which wont work. i hav tried using iTunes, but i cant find where to look because my computer is updated to apple music. i have also tried using finder but the iPad won't show up... what do i do now?

iPad, iOS 12

Posted on Aug 25, 2020 12:04 AM

Reply
1 reply

Aug 25, 2020 2:25 AM in response to miavenusti

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). If you are having difficulties with your iPad being recognised by your computer, these support pages may be helpful with troubleshooting and resolving the problem:

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

If you see an error in Finder or iTunes on your computer – Apple Support

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support


You’ll need your AppleID and associated password to complete the process. If these credentials have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i cant remember my ipad password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.