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User profile for user: rodnyromero
rodnyromero Author
User level: Level 1
4 points

Any idea for this Panic report

Anonymous UUID: FDE6E1BF-FC7F-016D-0598-C3DD1D2C44AB


Tue Aug 25 11:59:37 2020


*** Panic Report ***

panic(cpu 0 caller 0xffffff802a18682f): Kernel trap at 0xffffff7fab157b94, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffff804e5f7868, CR3: 0x00000002542a8055, CR4: 0x00000000000626e0

RAX: 0xffffff80495af640, RBX: 0xffffff803c9a2960, RCX: 0x0000000000000029, RDX: 0x0000000000000000

RSP: 0xffffff810b1d1d60, RBP: 0xffffff810b1d1da0, RSI: 0x000000000000007b, RDI: 0xffffff804e844360

R8: 0x00000000e0005108, R9: 0x0000000001010307, R10: 0x0000000000000000, R11: 0x0000000000000000

R12: 0x0000000000000000, R13: 0xffffff803c9a2960, R14: 0x0000000080000100, R15: 0xffffff804e5f7480

RFL: 0x0000000000010046, RIP: 0xffffff7fab157b94, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0xffffff804e5f7868, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 3, VF: 5


Backtrace (CPU 0), Frame : Return Address

0xffffff810b1d1830 : 0xffffff802a06ae56

0xffffff810b1d1880 : 0xffffff802a194434

0xffffff810b1d18c0 : 0xffffff802a186604

0xffffff810b1d1930 : 0xffffff802a01ce60

0xffffff810b1d1950 : 0xffffff802a06a8cc

0xffffff810b1d1a80 : 0xffffff802a06a68c

0xffffff810b1d1ae0 : 0xffffff802a18682f

0xffffff810b1d1c50 : 0xffffff802a01ce60

0xffffff810b1d1c70 : 0xffffff7fab157b94

0xffffff810b1d1da0 : 0xffffff7fab15bff6

0xffffff810b1d1dd0 : 0xffffff7fab16c92f

0xffffff810b1d1e30 : 0xffffff7fab16c607

0xffffff810b1d1e50 : 0xffffff802a69c8a8

0xffffff810b1d1ea0 : 0xffffff802a6bd6de

0xffffff810b1d1ef0 : 0xffffff7fad180aef

0xffffff810b1d1f30 : 0xffffff7fac6778d6

0xffffff810b1d1f50 : 0xffffff7fac6807a9

0xffffff810b1d1f70 : 0xffffff802a185e11

0xffffff810b1d1fd0 : 0xffffff802a01d016

0xffffff813373bb70 : 0xffffff802a6c93d7

0xffffff813373bcb0 : 0xffffff802a141794

0xffffff813373bdc0 : 0xffffff802a070360

0xffffff813373be10 : 0xffffff802a04d6cd

0xffffff813373be60 : 0xffffff802a0601db

0xffffff813373bef0 : 0xffffff802a1702ed

0xffffff813373bfa0 : 0xffffff802a01d666

Kernel Extensions in backtrace:

com.apple.driver.AppleACPIPlatform(6.1)[B0282791-F78C-3A3D-A829-629AD847C7EA]@0xffffff7fac670000->0xffffff7fac70bfff

dependency: com.apple.iokit.IOACPIFamily(1.4)[95DA39BB-7C39-3742-A2E5-86C555E21D67]@0xffffff7faad65000

dependency: com.apple.iokit.IOPCIFamily(2.9)[C728EA79-4D1D-3E5E-98E4-99F9015748F6]@0xffffff7faa894000

dependency: com.apple.driver.AppleSMC(3.1.9)[0249444C-80D4-3184-9060-F70DA3BEB17D]@0xffffff7faad6e000

com.apple.driver.AppleAPIC(1.7)[9E5B1713-854A-32DC-89E7-E1765F4B3AE3]@0xffffff7fad17f000->0xffffff7fad181fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[C728EA79-4D1D-3E5E-98E4-99F9015748F6]@0xffffff7faa894000

com.apple.driver.usb.AppleUSBEHCI(1.2)[4769FC9B-CFB7-3B33-A088-72D3258AAB82]@0xffffff7fab156000->0xffffff7fab19bfff

dependency: com.apple.iokit.IOACPIFamily(1.4)[95DA39BB-7C39-3742-A2E5-86C555E21D67]@0xffffff7faad65000

dependency: com.apple.iokit.IOUSBHostFamily(1.2)[93B5E6D7-8F74-39E2-A9C6-6B25F334733D]@0xffffff7faad9d000

dependency: com.apple.driver.usb.AppleUSBCommon(1.0)[FB0D8863-27B6-39BE-889D-E4A32ED357F8]@0xffffff7faad95000


BSD process name corresponding to current thread: WindowServer

Boot args: kext-dev-mode=1 rootless=0


Mac OS version:

17G13035


Kernel version:

Darwin Kernel Version 17.7.0: Wed May 27 17:00:02 PDT 2020; root:xnu-4570.71.80.1~1/RELEASE_X86_64

Kernel UUID: 0A445176-9BE8-37C4-B1F1-E2BBA2711C6B

Kernel slide: 0x0000000029e00000

Kernel text base: 0xffffff802a000000

__HIB text base: 0xffffff8029f00000

System model name: MacBookPro8,1 (Mac-94245B3640C91C81)



MacBook Pro 13″, macOS 10.13

Posted on Aug 25, 2020 10:15 AM

Reply
Question marked as Top-ranking reply
User profile for user: Kappy
Kappy
User level: Level 10
361,849 points

Posted on Aug 25, 2020 10:38 AM

You did not post the entire panic log. You left off important information. Based on what you have provided, it appears that the panic may be connected to third-party USB devices, probably drives, but cannot be sure. Maybe you could provide the rest of the panic log and some information of what you were doing when the panic occurred.


Dealing with Kernel Panics


Disconnect any third-party peripherals including any USB hubs. How to use safe mode on your Mac, Use safe mode to isolate issues with your Mac - Apple Support then boot the computer into Safe Mode: Use safe mode to isolate issues with your Mac - Apple Support and Playing Safe- what does Safe mode do? See Diagnosing problems- crash, freeze, panic, or spinning beach ball?, Don’t Panic! Understanding & Troubleshooting Kernel Panics in macOS, How to fix kernel panics after installing OS X updates | MacIssues, and If your Mac restarted because of a problem - Apple Support.


Kernel panics are indicative of possible hardware failure, so you should Check your Mac with hardware diagnostics or AHT. Kernel panic logs are found in: /Library/Logs/DiagnosticReports/ folder.


If you have no success figuring what is happening then you may need to examine the software you have running when the panics occur. Be sure it’s all current. If you must to resolve the problem erase the disk and reinstall macOS. Follow this outline to reset the computer to the factory-new state: Factory reset of your Mac - Apple Support.


Boot Into Safe Mode


  1. If your Mac isn’t already shut down, then shut it down and wait at least 30 seconds before rebooting.
  2. Immediately, at or before the chime, press and hold down the SHIFT key. 
  3. Release the key after the Apple logo and progress bar appear.
  4. Safe mode startup is much slower than normal startup, so be patient.
  5. When the Login Screen appears enter your admin password. If you use automatic login, then this means you are in safe mode.


Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Try to write clearly. Think about what you want to say before you write it down, then re-read it to see if it makes sense. We need the following at a minimum:


  • What specific product model do you have? Avoid just saying, "iPhone or Mac," because that doesn't describe it uniquely.
  • Tell us the version of iOS or Mac OS that you have installed on your machine.
  • Provide a short but complete summary of your question, problem, or issue. (No complaints, please.)
  • Give us all the details of your question, problem, or issue. Make your descriptions clear and precise but don't be wordy. Like Joe Friday used to say, "Just the facts." Be sure you provide any other details that we should know.
  • Detail what you have tried, so far, to solve your problem even if it's "nothing."
  • Provide images/snapshots appropriate to your descriptions. Pictures are worth 1,000 words.


If English is not your native language, please let us know. Perhaps you would be better served by posting in your native language. If you do, then understand that getting a reply may take more time. Most of the helpers are native English speakers but some of us are bi- or multi-lingual. Unfortunately, English is my only language.




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2 replies
Question marked as Top-ranking reply
User profile for user: Kappy
Kappy
User level: Level 10
361,849 points

Aug 25, 2020 10:38 AM in response to rodnyromero

You did not post the entire panic log. You left off important information. Based on what you have provided, it appears that the panic may be connected to third-party USB devices, probably drives, but cannot be sure. Maybe you could provide the rest of the panic log and some information of what you were doing when the panic occurred.


Dealing with Kernel Panics


Disconnect any third-party peripherals including any USB hubs. How to use safe mode on your Mac, Use safe mode to isolate issues with your Mac - Apple Support then boot the computer into Safe Mode: Use safe mode to isolate issues with your Mac - Apple Support and Playing Safe- what does Safe mode do? See Diagnosing problems- crash, freeze, panic, or spinning beach ball?, Don’t Panic! Understanding & Troubleshooting Kernel Panics in macOS, How to fix kernel panics after installing OS X updates | MacIssues, and If your Mac restarted because of a problem - Apple Support.


Kernel panics are indicative of possible hardware failure, so you should Check your Mac with hardware diagnostics or AHT. Kernel panic logs are found in: /Library/Logs/DiagnosticReports/ folder.


If you have no success figuring what is happening then you may need to examine the software you have running when the panics occur. Be sure it’s all current. If you must to resolve the problem erase the disk and reinstall macOS. Follow this outline to reset the computer to the factory-new state: Factory reset of your Mac - Apple Support.


Boot Into Safe Mode


  1. If your Mac isn’t already shut down, then shut it down and wait at least 30 seconds before rebooting.
  2. Immediately, at or before the chime, press and hold down the SHIFT key. 
  3. Release the key after the Apple logo and progress bar appear.
  4. Safe mode startup is much slower than normal startup, so be patient.
  5. When the Login Screen appears enter your admin password. If you use automatic login, then this means you are in safe mode.


Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Try to write clearly. Think about what you want to say before you write it down, then re-read it to see if it makes sense. We need the following at a minimum:


  • What specific product model do you have? Avoid just saying, "iPhone or Mac," because that doesn't describe it uniquely.
  • Tell us the version of iOS or Mac OS that you have installed on your machine.
  • Provide a short but complete summary of your question, problem, or issue. (No complaints, please.)
  • Give us all the details of your question, problem, or issue. Make your descriptions clear and precise but don't be wordy. Like Joe Friday used to say, "Just the facts." Be sure you provide any other details that we should know.
  • Detail what you have tried, so far, to solve your problem even if it's "nothing."
  • Provide images/snapshots appropriate to your descriptions. Pictures are worth 1,000 words.


If English is not your native language, please let us know. Perhaps you would be better served by posting in your native language. If you do, then understand that getting a reply may take more time. Most of the helpers are native English speakers but some of us are bi- or multi-lingual. Unfortunately, English is my only language.




Reply

Any idea for this Panic report

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