Calm app used during trial period for 1 day. Cancelled, but charge ran through anyway. How do I get refund.

Calm app used during trial period for 1 day. Cancelled next day, but charge processed anyway. How do I get a refund for the purchase?

iPad, iPadOS 13

Posted on Aug 25, 2020 11:35 AM

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Question marked as Top-ranking reply

Posted on Aug 26, 2020 1:12 AM

Did you cancel the subscription properly?


Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


Request a refund directly from Apple.

Get Support -

https://getsupport.apple.com/


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8;  HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2

2 replies
Question marked as Top-ranking reply

Aug 26, 2020 1:12 AM in response to kitty216

Did you cancel the subscription properly?


Managing auto-renewing subscriptions -

http://support.apple.com/kb/HT4098


Request a refund directly from Apple.

Get Support -

https://getsupport.apple.com/


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8;  HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2

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Calm app used during trial period for 1 day. Cancelled, but charge ran through anyway. How do I get refund.

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