Verify identity not working
I have received Apple Cash in a text. It asks for verify identity and I complete that but the transaction never goes thru or updates my balance. What is the problem?
iPhone XS Max, iOS 13
I have received Apple Cash in a text. It asks for verify identity and I complete that but the transaction never goes thru or updates my balance. What is the problem?
iPhone XS Max, iOS 13
I have things you can try that could lead to a solution. The first was making sure you were eligible for Apple Cash. Go here - Identity verification for Apple Card or Apple Cash - Apple Support. try signing out of your AppleID and back in.
Are you at least 18 and in the USA?
Yes I am well above 18 and am US citizen
Do you have a solution to the problem?
I’ve already tried all the fixes listed under that link and it didn’t fix the problem.
go here - Apple Pay Customers
Verify identity not working