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Ipad Pro

I have a two year old Ipad Pro. Yesterday it was working perfectly. Today it won’t turn on.

I have tried a hard reset and nothing happens.


it just won’t power up.


any ideas?

Posted on Aug 25, 2020 12:19 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2020 12:51 PM

Connect your iPad to your Power Adapter - and allow to charge for at least an hour. Whilst still connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

3 replies
Question marked as Top-ranking reply

Aug 25, 2020 12:51 PM in response to And7ew

Connect your iPad to your Power Adapter - and allow to charge for at least an hour. Whilst still connected to the Power Adapter:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Ipad Pro

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