You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Apple reveals 2024’s most downloaded apps and games on the App Store. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cannot request a refund

I’m trying to request a refund, but it says (You have no purchases that are eligible for a refund). Why?

iPad, iPadOS 14

Posted on Aug 26, 2020 1:02 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2020 1:05 AM

No one here knows why.


Contact Apple Support directly.

Get Support -

https://getsupport.apple.com/


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8;  HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Aug 26, 2020 1:05 AM in response to Oscarhumpage

No one here knows why.


Contact Apple Support directly.

Get Support -

https://getsupport.apple.com/


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8;  HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2

I cannot request a refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.