I cannot request a refund
I’m trying to request a refund, but it says (You have no purchases that are eligible for a refund). Why?
iPad, iPadOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Apple reveals 2024’s most downloaded apps and games on the App Store. Learn more >
Apple reveals 2024’s most downloaded apps and games on the App Store. Learn more >
I’m trying to request a refund, but it says (You have no purchases that are eligible for a refund). Why?
iPad, iPadOS 14
No one here knows why.
Contact Apple Support directly.
Get Support -
ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8;  HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2
No one here knows why.
Contact Apple Support directly.
Get Support -
ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8;  HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2
I cannot request a refund