You can make a difference in the Apple Support Community!
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi I had a purchase from an app in the Apple store that promised a refund in 30 days if not satisfied which I wasn’t so I requested a refund from the company which then said I would have to request it from Apple so I then did that and after a day or two Apple accepted the refund but now it’s been two more days and I still have not seen the money refunded back into my account and was wondering if it takes more time before I’ll get my money back or if something went wrong?
See this article:
How long refunds from the App Store or other Apple services take – Apple Support
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
See this article:
How long refunds from the App Store or other Apple services take – Apple Support
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.
Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Refund
