Hacked my account

How could my account be charged when I have not okayed. I was purchasing an app for $4.99. I received a text from my bank. That Apple had charged me $48+.

Now due to this Apple charge I am without a card while out of state. Unable to buy gas or food.

I have always trusted Apple but have been deceived. Usually I am asked to ok any Apple purchase.

Bonnie



[Personal Information Edited by Moderator]

Posted on Aug 26, 2020 4:52 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 26, 2020 5:27 PM

See the Apple Support article(s) below. Link to contact Apple in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   

1 reply
Question marked as Top-ranking reply

Aug 26, 2020 5:27 PM in response to Bonlou527

See the Apple Support article(s) below. Link to contact Apple in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.   

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Hacked my account

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