my screen turned off password error how I open it need help

Hey again karma9900!,

Thanks for the additional details.

From the sounds of it, your device is disabled due to failed attempts at the passcode and now you're seeing the "Connect to iTunes" screen on the device.

If that's the case, you'll want to follow If you forgot the passcode on your iPhone, or your iPhone is disabled.

Let us know if that doesn't regain you access to your device and we can continue.

Regards.

Hey karma9900,

We'd like to help with your screen however we can. To get a better understanding of the issue at hand, can you let us know the following?

1. Which device is this happening with?
2. Is the password error you're seeing on the screen of the device or a device it's connected to?
3. What error are you seeing specifically?

The more info you can provide, the better we can target our troubleshooting.

Regards.