You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple music

My library sync turns off automatically. How can I keep it on?

iPhone 11, iOS 13

Posted on Aug 26, 2020 10:27 PM

Reply
1 reply

Aug 28, 2020 9:42 AM in response to EloyGameno

Welcome EloyGameno,


Thanks for using the Apple Support Communities! We understand that “Sync Library” is unexpectedly turning off by itself. Let’s take a look and see what we can do. We're happy to help!


First, let's make sure your device is fully up-to-date on software. If there is an update available, please make sure you backup your device prior to performing any software updates.


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Let's also try to close your "Settings" and "Music" app.


How to force an app to close on your iPhone, iPad, or iPod touch


Lastly, let's restart your iPhone.


Restart your iPhone


Have a great day!

Apple music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.