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My me.com email disappeared and I cannot "restart" it

I have been working on this for several weeks. After upgrading my HDD to an SSD, my me.com Apple Mail account disappeared. I have two Apple ID's, one based on Gmail (my original one, but not the one used for Mail) and an iCloud.com email that I use for my me.com email.


My iCloud Apple ID was recently verified (after a 6-day waiting period) but when I try to add the me.com address using the iCloud instructions, the system does not recognize it, as shown in the screenshot.


How do I get the system to verify this account?

MacBook Pro 13″, macOS 10.15

Posted on Aug 27, 2020 6:30 AM

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You have to reach back out to Support -- https://getsupport.apple.com.

Posted on Aug 27, 2020 11:02 AM

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My me.com email disappeared and I cannot "restart" it

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