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Issue with password

Hi everyone, as you read i have an issue with id pass.

Friends of my parents some years ago bought this ipad air 2 from internet and it was ""refurbished"" but it really wasn't!! In fact it has an id apple but i don't know the password and i also don't know his phone number, so i can't reset the ipad. Can someone help me?

iPad Air 2, iPadOS 13

Posted on Aug 27, 2020 7:16 AM

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Question marked as Top-ranking reply

Posted on Aug 27, 2020 9:31 AM

If you can't reach the previous owner and have them remove the iPad from their account, the iPad is worthless. Apple won't unlock it for you..

1 reply

Issue with password

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