Newsroom Update
Tap to Pay on iPhone is now available in Canada. Learn more >
Tap to Pay on iPhone is now available in Canada. Learn more >
I have an app that is due to renew and it doesn't give me an option to cancel. It was originally billed through iTunes, not a third party.
When I follow all the steps to cancel, tried many different ways, my only options are different renew packages. No Cancellation or manage this subscription button appears.
How do I cancel?
Thanks!
Without knowing what the app is or how you subscribed to it we are just guessing. You have tried this: See or cancel your subscriptions - Apple Support
Without knowing what the app is or how you subscribed to it we are just guessing. You have tried this: See or cancel your subscriptions - Apple Support
The App is called PictureThis and I signed up for it through Apple. Not a third party.
I have no problem finding my subscription, my problem is there is no manage or cancel button. I only see different options to renew.
Thanks for your help.
Was this a trial subscription? If yes, then you can't cancel because you never started.
Am I to gather that it won’t automatically renew?
I don't think it will since you have been given a list of options. Just don't pick any of them.
Thank you for your help. 😊
I have an app that is due to renew and it doesn't give me an option to cancel
