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iPad will not charge or turn on

Ipad will not charge or turn on. I have tried many cables. Advice?

iPad Pro, iPadOS 13

Posted on Aug 27, 2020 5:26 PM

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Question marked as Top-ranking reply

Posted on Aug 27, 2020 5:32 PM

Start with troubleshooting any charging issues:

If your iPad won't charge – Apple Support


Connect your iPad to its Power Adapter, and whilst connected to the Power Adapter - f iPad isn’t responding - do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Aug 27, 2020 5:32 PM in response to mollyintx

Start with troubleshooting any charging issues:

If your iPad won't charge – Apple Support


Connect your iPad to its Power Adapter, and whilst connected to the Power Adapter - f iPad isn’t responding - do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad will not charge or turn on

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