Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone froze upon authentication in setup

My new iphone is stuck on the two-factor authentication page. Something popped up on my old phone but then went away before I could read the numbers. Nothing is happening when I click on "Didn't get a code". What should I do?

iPhone SE, iOS 13

Posted on Aug 28, 2020 8:34 AM

Reply
Question marked as Best reply

Posted on Aug 28, 2020 9:20 AM

Make sure the other phone is open and unlocked and ready to approve. Then on the new phone step back and try again

1 reply

iPhone froze upon authentication in setup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.