WiFi is turning it off by itself
I have problem. Everytime i lock my iPhone, Wifi is turning it off and then it shows me that there are no available WiFI. What should i do? I've never had this before. I have iPhone 6s, to be clear.
iPhone 6s, iOS 13
User profile for user:
jdo_apple
User level:
Community Specialist
Hello klaudia924!
We see you are having some trouble with the Wi-Fi on your iPhone turning off or losing connection when the device is locked. That is definitely unusual and we are happy to offer some guidance. To start, let's make sure Auto-Join is enabled for your network. If you go to Settings > Wi-Fi > Select the "i" next to the network > Auto-Join, do you see that feature turned on? It is normal for the device to disconnect when the network is not being used and then to rejoin the network when unlocked, so having that feature enabled can often resolve this type of issue.
If that setting is enabled we will want to check a few things to see what the issue could be caused by. Is the network you are connecting with a private network? Does this happen on multiple Wi-Fi networks or just one? Does this issue occur if you are streaming data actively, such as music, and then lock the device?
We hope those steps help! Take care.