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your advise how to recover the iphone stuck with an apple logo on it doesn't work

how to recover the iphone stuck with an apple logo on it ?

It showed me that my storage is full / even I still had 45 giga available and it was getting stuck and I turned it off and then on and it got stuck on Apple logo and it is not even possible to turn it off ...I'm in Greece and need my phone. How can I make it work again. Please, help

thank you , Hanapta

iPhone 11 Pro Max

Posted on Aug 28, 2020 1:25 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 28, 2020 2:01 PM

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help your phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.

1 reply
Question marked as Top-ranking reply

Aug 28, 2020 2:01 PM in response to Hanapta

1) Try and Force Restart your iPhone exactly as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF).  


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


(3)  If that does not help your phone might need service ➔  Contact Apple for support and service - Apple Support


Axel F.

your advise how to recover the iphone stuck with an apple logo on it doesn't work

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