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User profile for user: nhernandez0152
nhernandez0152 Author
User level: Level 1
4 points

new iMac stuck on log in screen

I just bought the recent iMac computer. I transferred all my info from my MacBook Air to my new iMac computer. After it finished downloading I tried logging in. after typing in my password I have been stuck on the log in screen with the buffer icon. what should I do? im not sure if its taking a long time due to the transferring or because its a new computer.

iMac Pro

Posted on Aug 28, 2020 8:57 PM

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User profile for user: Kappy
Kappy
User level: Level 10
361,849 points

Posted on Aug 28, 2020 9:06 PM

My guess is something you copied from your MBA isn't compatible with the new machine. It's also possible something glitched in the process. BTW, what is a "buffer icon?" Press and hold down the Power button until the computer shuts down. Wait 30 seconds, then restart. If the problem persists, then do the shutdown, wait, and restart again but follow these steps:


Reinstall El Capitan or Later Without Erasing Drive


Please be sure you back up, if possible.


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility and click on the Continue button.
  3. Select the indented (usually, Macintosh HD) volume entry from the side list.
  4. Click on the First Aid button in Disk Utility's toolbar. Wait until the Done button activates, then click on it.
  5. Quit Disk Utility and return to the Utility Menu.
  6. Select Install OS X and click on the Continue button.


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User profile for user: Kappy
Kappy
User level: Level 10
361,849 points

Aug 28, 2020 9:06 PM in response to nhernandez0152

My guess is something you copied from your MBA isn't compatible with the new machine. It's also possible something glitched in the process. BTW, what is a "buffer icon?" Press and hold down the Power button until the computer shuts down. Wait 30 seconds, then restart. If the problem persists, then do the shutdown, wait, and restart again but follow these steps:


Reinstall El Capitan or Later Without Erasing Drive


Please be sure you back up, if possible.


  1. Restart the computer. Immediately, at or before the chime, hold down the Command and R keys until the Apple logo and progress bar appear. Wait until the Utility Menu appears.
  2. Select Disk Utility and click on the Continue button.
  3. Select the indented (usually, Macintosh HD) volume entry from the side list.
  4. Click on the First Aid button in Disk Utility's toolbar. Wait until the Done button activates, then click on it.
  5. Quit Disk Utility and return to the Utility Menu.
  6. Select Install OS X and click on the Continue button.


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new iMac stuck on log in screen

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