habiba296 Author

Level 1

4 points

stuck on the Apple logo

My device is stuck on the Apple logo and isn't recognized in iTunes.

iPhone XR, iOS 13

Posted on Aug 28, 2020 9:58 PM

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Top-ranking reply

Level 9

52,001 points

Posted on Aug 28, 2020 10:04 PM

see if either of these links helps

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If your iPhone is stuck on the Apple logo - Apple Support

Or maybe..

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

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Top-ranking reply

Level 9

52,001 points

Aug 28, 2020 10:04 PM in response to habiba296

see if either of these links helps

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If your iPhone is stuck on the Apple logo - Apple Support

Or maybe..

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

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stuck on the Apple logo

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