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Level 1

4 points

Disk Utility (Recovery Mode): Cursor stuck on loading (spinning wheel)

I was trying install a new MacOS in recovery mode because my iMac won't startup (stuck on the Apple logo). I needed to open Disk Utility because I needed to do a partition. However, when I open the Disk Utility in recovery mode, the mouse cursor is stuck on loading. I have reset the NVRAM and PRAM, tried starting in Safe Mode (stuck on Apple logo again), and I have also tried both Online Recovery and Recovery partition (same thing happened). My iMac model is 2014, 21.5 inch.

Any suggestions?

iMac 21.5″, macOS 10.15

Posted on Aug 28, 2020 10:49 PM

Best reply

John Galt

Level 10

141,598 points

Posted on Aug 29, 2020 5:33 AM

DU will do that with a hard disk drive that has failed to the point it takes an inordinately long amount of time to read any information from it.

Replace it.

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Disk Utility (Recovery Mode): Cursor stuck on loading (spinning wheel)

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