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Locked out my account

Hi iv been locked out my account on my phone everytime I try sign in it won’t let me I tried changing my password and it still done it. It won’t let me down load my Facebook messenger which I use most to keep in contact with people I have tried everything I can think of

iPhone 8, iOS 13

Posted on Aug 29, 2020 12:04 AM

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Question marked as Best reply

Posted on Aug 29, 2020 9:36 AM

Where are you locked out of your account? iCloud? The App Store/iTunes? Does the ID work anywhere?


If this is in the iTunes/App Store, see the 3rd link.


If your Apple ID is locked or disabled - Apple Support.       


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Best reply

Aug 29, 2020 9:36 AM in response to Saraalexander

Where are you locked out of your account? iCloud? The App Store/iTunes? Does the ID work anywhere?


If this is in the iTunes/App Store, see the 3rd link.


If your Apple ID is locked or disabled - Apple Support.       


If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Locked out my account

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