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Level 1

8 points

when i close my laptop the external display also goes off

I have sought advice online and when I close my MacBook Pro my external screen goes off. I have attempted to wake the device with keyboard and mouse but it states that it cannot find a devices signal on the external display. I am using an genuine apple USB-C to VGA which is connected to a dell screen. The external display does work but ONLY when the MacBook is open. Please can you assist?

Posted on Aug 29, 2020 9:13 AM

Best reply

BobTheFisherman

Level 10

80,029 points

Posted on Aug 29, 2020 9:29 AM

Use your Mac notebook computer in closed-display mode with an external display - Apple Support

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when i close my laptop the external display also goes off

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