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iPad says my software is up to date (10.3) but a newer version exists 12.4. Ineed to update to new version to be able to update my apps but 12.4 will not show up


iPad Air, iOS 12

Posted on Aug 29, 2020 12:44 PM

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Question marked as Top-ranking reply

Posted on Aug 29, 2020 3:48 PM

Update of the iPad is unlikely to be possible.


If your iPad is currently running, or cannot be updated beyond iOS 10.3.3/4, then you have an iPad4.


Update support for iPad4 ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions. The 32-bit platform upon which the iPad4 is based is effectively obsolete.


Many App Developers have also dropped support for older devices and iOS versions preceding iOS11/12/13 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited. Once compatible versions Apps are withdrawn, you’ll not be able (re)download or (re)install them.


If Apps that you need to use now have higher minimum iOS-version requirements, your only option is to replace your iPad with newer model. Even the basic current iPad7 supports current iPadOS 13.x and soon to be released iPadOS14 - and has hardware specifications and capabilities that will vastly outperform your old iPad4.


I hope this information is helpful - if only in clearly stating the limitations of your iPad4 and your available options.

1 reply
Question marked as Top-ranking reply

Aug 29, 2020 3:48 PM in response to Kevinlrowe

Update of the iPad is unlikely to be possible.


If your iPad is currently running, or cannot be updated beyond iOS 10.3.3/4, then you have an iPad4.


Update support for iPad4 ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions. The 32-bit platform upon which the iPad4 is based is effectively obsolete.


Many App Developers have also dropped support for older devices and iOS versions preceding iOS11/12/13 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited. Once compatible versions Apps are withdrawn, you’ll not be able (re)download or (re)install them.


If Apps that you need to use now have higher minimum iOS-version requirements, your only option is to replace your iPad with newer model. Even the basic current iPad7 supports current iPadOS 13.x and soon to be released iPadOS14 - and has hardware specifications and capabilities that will vastly outperform your old iPad4.


I hope this information is helpful - if only in clearly stating the limitations of your iPad4 and your available options.

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