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I message and FaceTime not yet working

dear sir

my I message and faceTime not working still now. I need to clear the problem can you help me. Before I'm using another number now that number not using now I'm change new number but still showing old number i can’t change the old number. Please help me

because i have more important call for business

iPhone 11, iOS 13

Posted on Aug 29, 2020 1:31 PM

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Question marked as Best reply

Posted on Aug 29, 2020 1:51 PM

Sign your id out of Facetime in Settings, Facetime

Turn off iMessage in Settings, Messages

Reset network settings in Settings, General, Reset

Turn off phone and turn it back on

Sign back into facetime

Turn iMessage back on in Settings, Messages

9 replies

Aug 29, 2020 3:55 PM in response to sabirperincheery

We use email id as only alternate option in iMessage and FaceTime for last 6 months since I bought iPhone 11 Pro Max which is not detecting my phone number I used on my previous iPhone. I have upgraded the new iPhone from the iCloud backup which will not pickup either your old number on precious iphone


so go to settings - under FaceTime and iMessage toggle on and off and see whether iMessage or FaceTime picks your number or use your email is to send and receive messages. Means you can add your email Id.

I message and FaceTime not yet working

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