other storage is taking up 40gb on new phone, but on my old phone it only took up sbout 6 and i have the same amount of storage on both iphones, however on my new iphone the other storage keeps growing and i have less storage taken up by apps/pics

other storage is taking up 40gb on new phone, but on my old phone it only took up about 6gb (its still functioning ) and i have the same amount of storage on both iphones, however on my new iphone the other storage keeps growing and i have less storage taken up by apps/pics/videos, how can I minimize the other storage and also is there a way to purchase more iPhone storage or would I have to get a new phone?

iPhone 11

Posted on Aug 29, 2020 6:49 PM

Reply
3 replies

Aug 29, 2020 8:36 PM in response to Jgold055

if updating to 13.6.1 didn't help

Clear Other storage on your iPhone or iPad - Apple Support


You can use the Contact Support link in the upper right of your screen so that Apple can troubleshoot 'Other' storage issues on your device.

Get Support


OR you can do the following:

Backup/Reset/Restore your device, review these links:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

other storage is taking up 40gb on new phone, but on my old phone it only took up sbout 6 and i have the same amount of storage on both iphones, however on my new iphone the other storage keeps growing and i have less storage taken up by apps/pics

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.