after a update my iphone and ipad will not acknowledge my belkin charging cord
After an update my iPhone and iPad will not acknowledge my Belkin charging cord. Any words of help would be appreciated.
iPhone 11, iOS 13
After an update my iPhone and iPad will not acknowledge my Belkin charging cord. Any words of help would be appreciated.
iPhone 11, iOS 13
They should work as Belkin makes Made for iPhone cables. Make sure your Lightning port on your iPhone is clean (use a toothpick) and try it again. You might also try a forced restart of your iPhone while it is connected to the Belkin cable and power. If that does not work contact Belkin and get them to replace the cable.
Hey there BuffaloDeb,
We understand you're experiencing an issue with charging your devices from this cable after updating, and we'd like to share a resource that can help.
Check it out here: If your iPhone or iPod touch won't charge
We hope this helps.
BuffaloDeb,
Thanks for those details.
Since the devices charge with other cables, this indicates an issue with the cable itself.
Reach out for additional help here: Belkin Support
Take care!
Thanks for your response, however, it didn't help. The Belkin cord was purchased from an Apple Store in Orange County California last year. I was able to use it on my iPhone and iPad previously. After a few iOS updates ago I cant use it. My shorter Apple cords work. If this product isn't supported by Apple why are the Apple stores selling Belkin cords?
Thx so much for your response. I will try the forced restart on my phone later tonight . Thank you.
after a update my iphone and ipad will not acknowledge my belkin charging cord